Privacy Policy

Last updated: 14 July 2026

This Privacy Policy describes how SoyaCare (“we”, “us”, or “our”) collects, uses, and shares information about you when you visit our website, place an order, or otherwise interact with us. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our website.

Information you provide

• Order and contact details — name, email address, shipping and billing address, and phone number.
• Payment information — processed securely by our third-party payment providers. We do not store full card numbers on our servers.
• Communications — messages you send us by email, contact forms, or newsletter sign-up.

Information collected automatically

• Device and usage data — IP address, browser type, pages viewed, and referring URLs.
• Cookies and similar technologies — used to operate the cart, remember preferences, and measure site performance.

2. How We Use Your Information

• To process, fulfill, and deliver your orders, and to send order confirmations and updates.
• To provide customer support and respond to your inquiries.
• To send marketing communications where you have opted in, which you can unsubscribe from at any time.
• To detect, prevent, and address fraud, abuse, and security incidents.
• To improve our website, products, and services, and to comply with legal obligations.

3. Cookies and Tracking

We use cookies and similar technologies to keep your shopping cart working, remember your preferences, and understand how our site is used. You can control cookies through your browser settings; however, disabling some cookies may affect site functionality such as checkout.

4. How We Share Your Information

We do not sell your personal information. We share it only as needed to operate our business, including with:

• Service providers — payment processors, shipping carriers, email providers, and hosting and analytics vendors who act on our behalf.
• Legal and safety — when required by law, regulation, legal process, or to protect the rights, property, or safety of our customers or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy accounting, tax, legal, and reporting obligations. When information is no longer needed, we securely delete or anonymize it.

6. Data Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access, correct, or delete the personal information we hold about you.
• Object to or restrict certain processing of your information.
• Opt out of marketing emails using the unsubscribe link in any message.
• Request a copy of your information in a portable format.

To exercise any of these rights, contact us at info@soyacarepeps.com.

8. Third-Party Links

Our website may link to third-party sites or services that we do not operate. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

9. Children’s Privacy

Our website and products are intended for adults engaged in laboratory and research activities and are not directed to children. We do not knowingly collect personal information from anyone under the age of 18.

10. International Visitors

Your information may be processed and stored in countries other than the one in which you reside. By using our website, you consent to the transfer of your information to those locations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated through our website or by email where appropriate.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@soyacarepeps.com.